Sloan, a glamorous and ambitious public relations executive, is thriving in her career until a twist of fate changes everything. When her client Caitlin falls into a coma, she unexpectedly becomes Sloan's ghostly guide, revealing the consequences of her unethical behavior. Faced with the reality of her actions, Sloan must confront her past, including a former flame she left behind. As Christmas approaches, she realizes that redemption might lie in rekindling that lost romance and embracing the true spirit of the season.